Vonage acquires cloud-based contact center startup NewVoiceMedia for $350M in cash

Vonage, originally a VoIP pioneer that now offers cloud-based unified communications and other IP services in the business market, has announced that it is going to acquire NewVoiceMedia, a UK company that builds cloud-based contact centre solutions, for $350 million.

The acquisition will help Vonage to expand its reach via its platform so it can integrate with software providers such as Salesforce, as well as increase the service it offers and thereby improve its margins. 

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